Spelthorne Direct Services welcomes speed and simplicity of Fleetclear system

The move was driven by the difficulties and time involved in accessing footage through the company's previous camera system.

Graham Boswell, Business Development Officer at SDS, said:

"We had an issue with accessing footage from our previous camera systems. If a complaint was made against us, for example alleging that we had damaged a vehicle, we would have to physically connect a laptop to the cab and then trawl through huge volumes of data to find the relevant footage to send to our insurance company. On many occasions, we even experienced technical problems trying to download the selected footage."

"I came across Fleetclear at an industry event and decided to trial its four-camera system on one of our vehicles. The clarity of the footage was much better. We could see collection rounds in detail and retrieve specific footage from any date and time within minutes."

SDS trialled the system for six months before equipping a second vehicle with Fleetclear cameras. As part of a wider programme to digitalise fleet operations, SDS is also using the web-based Fleetclear Connect platform to consolidate information from its vehicle safety systems into one centralised management portal.

The platform removes the need for manual downloads while simplifying reporting, analysis and day-to-day fleet management.

Graham added:

"We're a very happy customer. If we receive complaints about missed bin collections or alleged vehicle damage, it takes us only minutes to investigate and resolve the issue. The time we're saving makes a huge difference, and the system itself is much easier to use. Fleetclear's service is very responsive. If we have any questions or need support, there's always someone at the end of the phone, and we receive regular visits from our account manager."

Following the success of the new system at SDS, Spelthorne District Council is considering switching its entire waste fleet to Fleetclear. The fleet comprises 12 refuse collection vehicles (RCVs), one large sweeper and four small sweepers.

Jason Maddern, Head of Municipal at Fleetclear, said:

"Our HGV and fleet video monitoring solutions camera systems are perfect for complete surveillance and for providing complete peace of mind for commercial operations. I'm delighted that SDS is happy with our products and that our commitment to providing excellent after-sales support has also been recognised. We look forward to developing our relationship with both SDS and Spelthorne District Council."

Why Fleetclear?

With more than 15 years of expertise delivering proven fleet safety solutions, Fleetclear helps organisations operate safely, efficiently and responsibly. Supported by fully qualified in-house engineers, industry-leading after-sales support and comprehensive warranties, Fleetclear is a trusted fleet safety partner.