A better way to get help from Fleetclear
Why we’re launching this
We’re making it effortless for your teams to raise requests, through your unique ticket ID reference, and resolve issues quickly.
Whether they’re in the depot, on the road or in the office. The new system routes tickets to the right specialist first time, improves visibility for everyone involved, and reduces multiple email threads.
How to raise a ticket
Raise a ticket via our new support form and we’ll direct it straight to the right member of the team to resolve, after the following 5 simple steps.
- Enter your details
- Select the category for your support request
- Choose the level of priority for your request
- Further describe the issue
- Hit send
What you can expect
Predictable timelines: Status updates and notifications at each stage, with ETAs communicated clearly.
Everything in one place: We log and track all support requests, so if a similar issue comes up again, our team can access the history instantly and resolve it faster for you.
Designed for multi-site teams: We make sure updates reach the right contacts for each site or asset, helping your teams get quicker answers and avoid unnecessary back-and-forth.
Need Assistance?
Contact Support at support@fleetclear.com,call us on +44 (0)1386 630155 or submit a ticket with the new support form.
Drive your business forward with Fleetclear.
Contact our team to book a demo and start your journey towards a safer, more efficient and compliant fleet.
